ScaleSet

ScaleSet Privacy Policy

Most ScaleSet calculators run in your browser and send nothing you type to us; the cable and voltage calculators and EleCAD send their inputs to our server to compute the result, which keeps nothing. An optional account holds a designer profile for branded PDFs; paid plans add saved projects, readable only by you. AI Mode and drawing import send content to OpenAI with storage switched off. This page sets out what is collected, where it is kept, for how long, and how to have it corrected or deleted.

Who this page is for

Users reviewing privacy, analytics and data handling information.

What this tool helps with

  • Explain privacy and analytics handling for the ScaleSet website.
  • Support transparency and trust across the public product.
  • Keep legal pages aligned with the same canonical URL pattern as the rest of the site.

Reviewed by

Wisam Tozah: Associate Electrical Engineer. B.Eng (Electrical), MIEAust, CPEng, NER, NSW DBP, NSW PRE, APEC, IntPE(Aus). See how these calculations are verified. LinkedIn. Updated .

Frequently asked questions

What data does ScaleSet collect?

Most calculators run in your browser, so what you type is not sent to ScaleSet. The cable selection, voltage drop, voltage rise and correction factor calculators, and EleCAD, send their inputs to the ScaleSet server to compute the result; the server keeps and logs nothing. The site measures visits with Google Analytics and its own page-view beacon, neither of which carries calculation inputs. If you create an account, a designer profile (name, role, company, logo, PDF colours) is stored under your user ID; on a paid plan, projects you choose to save are stored there too and are readable only by you. The privacy policy on this page lists every store and how long each is kept.

Do I have to create an account to use ScaleSet?

No. All calculators run without an account. A free account is needed to download PDF and DXF exports, to put your own branding on those PDFs, and to use AI Mode. Saving projects to your account is a Pro and AI Pro feature.

What does AI Mode send to a language model?

Your typed question, the conversation so far, and a summary of any result the calculation engines returned are sent through a ScaleSet Cloud Function to OpenAI, which picks the calculator and fills its inputs. Requests are sent with storage switched off, OpenAI does not train on API traffic, and ScaleSet never logs the message bodies. Conversations are kept only on your device.

How do I delete my ScaleSet account and data?

On the Profile page, under Account security, choose Delete and re-confirm with your password or Google sign-in. Your profile document, every saved project under it, and your sign-in record are removed permanently in one action. If you cannot sign in, ask through the contact page and an administrator runs the same deletion.

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